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Smarter Renewals Stop leaking revenue. Automate with Smarter Renewals and keep your focus on bigger opportunities.
Keep low-effort profits from slipping through the cracks with automation.
Smarter Renewals exposes every APOS opportunity hiding in your install base — no clutter, no pivot tables, no guesswork.
Get instant visibility into what’s expiring and let automation turn it into action. Drive renewals, guide your partners and lock in revenue all in one simple platform.
See exactly what’s expiring and when — so your partners don’t miss another renewal, extension or refresh window. The revenue’s there. Make sure it’s yours.
Trigger timely alerts that prompt partner action as accounts approach key renewal milestones—keeping momentum strong and opportunities visible.
Let Smarter Renewals handle the high-volume hustle. Stay focused on high-value relationships while the system manages your long-tail renewal motion.
Learn Smarter Renewals
Stay in control with full visibility into expirations, activity and performance while the platform handles outreach, quoting and transactions in the background. It’s your revenue. Don’t leave it behind.
Built for scale
You can’t chase every renewal. And with Smarter Renewals, you don’t have to.
The platform targets low-dollar, high-volume service renewals your team can’t prioritize, using automated alerts and self-service tools to keep business from slipping away. No manual quoting. No back-and-forth.
Get smarter, faster. Explore live sessions built to sharpen your APOS strategy, boost speed and unlock more revenue with less effort.
Q: What is Smarter Renewals?
A: It’s an automation platform to capture high-volume, low-complexity APOS renewals—without manual quoting or sales effort.
Q: How does Smarter Renewals work?
A: It sends proactive alerts to customers before their coverage expires and enables them to generate quotes and complete renewals through a self-service portal. It also gives you visibility and tools to take action, including notification management and quote tracking.
Q: What’s the difference between Smarter Renewals and ISG CBSO?
A: Smarter Renewals provides visibility into APOS renewal opportunities. Once you see the opportunity, you can choose how to manage it based on your preference or the customer’s needs. If you want to handle it as a contract-based transaction, you can use ISG CBSO. If you prefer a traditional part number (PN) based approach, Smarter Renewals automates the quote generation, sends notifications, and enables transactions through an end-customer self-service portal.
Q: Can customers use it themselves?
A: Yes. They will receive automatic notifications and complete the process through a secure, self-service platform.
Q: Do I have visibility into what’s happening?
A: Yes. You can track performance, expirations, customer activity, and more—while the platform runs quietly in the background.
Q: Can it support hardware refreshes too?
A: Absolutely. Smarter Renewals can support renewals, refreshes, or both—depending on where the customer is in their lifecycle.
Q: Does it really save time?
A: Yes. It eliminates manual quoting and follow-up, so your team can stay focused on bigger, high-touch opportunities.
Q: What’s the business case for using it?
A: Your sales team may not be able to scale and cover every renewal opportunity manually. Smarter Renewals allows you to automate as much—or as little—of the notification and quoting process as you prefer. Once activated, it creates automated inbound demand for your sellers, whether for service renewals or hardware refreshes.
* Smarter Renewals is currently available in a limited set of countries. More countries supported soon.
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